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One-To-One and One-To-Many, Simultaneously
I’ve written a few times in the past about Zendesk a Danish Boston-based company that provides a nice friendly help-desk tool that is a perfect way for companies to engage customers in deep one-to-one...
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Assistly rebrands as Desk.com. Quick Analysis
It was only a few months that salesforce acquired Assistly (more here) but already we see the product relaunching under its new corporate overlords. Rebranded desk.com, the offering has been rebuilt...
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